Service Quality
We respect the dignity of individuals, including our patients, our co-workers and our external customers. We strive to anticipate and exceed their expectations and to treat them with kindness and understanding.

Health Care Excellence
We aspire to be a model in providing patient-centered, quality health care that is enhanced by our commitment to teaching and research.

Health Promotion
We promote wellness for our patients, our staff and our community.

Community Partnership
We strive to listen attentively and communicate clearly in our planning and operations and to be responsive to the many people we serve.

Resource Utilization
We value and foster the wise and effective use of our resources.

Innovation
We strive for continuous improvement in carrying out our mission, and we are committed to creating a work environment that creates mutually beneficial relationships among employees, physicians and volunteers.